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SPRING/SUMMER, 2006
Traveling and/or Leaving your Unit Empty for Long Periods of Time:
When you are traveling for extended periods of time, your unit should be inspected by someone you know
or a keyholder service, at least once a week to ensure that there are no problems, leaks, etc. Not only will
this give you peace of mind, but will help keep you and the Association appraised of any potential
problems.
Emergency Procedures:
Please be advised that emergencies are considered --- fire, flood, no heat and/or no hot water. If you call
the Management Company emergency service line before or after business hours or on the weekend and
it is not an emergency (i.e., car being towed, noise complaint, pet complaint, access to the pool or pool
keys, etc.), calls will not be returned until the next regular business day. Requests for telephone, electric
and cable installations are not considered an emergency and should be arranged during regular business
hours (8:30 am – 5:00 pm, Monday – Friday) especially since in some instances the vendor may need to
know the combination code to locked/secured areas.
Problems related to your unit’s interior, such as, but not limited to: electrical problems/power outages, your
garage door not opening, bathroom/kitchen plumbing problems, A/C problems, etc., are a unit owner’s
responsibility, please do not contact the Management Company regarding these matters, other than to ask
for a recommendation for a vendor to use.
In addition, for liability reasons, the Management Company does not maintain keys to the units. If you
should lock yourself out of your unit, please contact a locksmith or leave a spare set of keys with a
neighbor in case of emergency.
Requests to the Board of Directors:
Requests for structural related changes to the interior of your unit or any request that may affect the
exterior of your unit/the complex, must be submitted in writing to the attention of the Board of Directors, via
the Management Company along with details/drawing of the proposed changes and/or installation and
must be sent at least 45 days in advance of your proposed renovation/installation. The request will be
reviewed by the Board at the next Board Meeting and you will be notified in writing regarding approval/non-
approval. Board meetings are usually held on the third Tuesday of the month, see previous month’s
meeting minutes for further information.
Requests for Maintenance/Repairs related to common areas (i.e., exterior stairs and walls, parking area,
dumpster areas, replacement of light bulbs, etc.):
Requests for maintenance and repairs should be called in to the Property Manager at 967-8337 x103.
Please note that there is not an on-site building maintenance person, therefore maintenance/repair
requests are submitted by the Management Company to the necessary vendor for repair and are handled
within an appropriate timeframe, depending on the urgency of the request, weather conditions and the
availability of the vendor. Cleaning of the common areas of the property are done by an outside cleaning
service on Mondays and Thursdays – there is no daily cleaning service.
Resident Non-Owners/Tenants:
All of the rules and regulations governing owners apply fully to resident non-owners. However, like any
landlord-tenant relationship, the landlord is the owner of the unit, not the Association. Therefore, the
tenants should not be contacting the Management Company (nor the Board of Directors) with their
issues/problems. They must contact their landlord, who in turn should contact the Management Company
when necessary. Landlords should provide a copy of the property’s Bylaws/Rules and Regulations to their
tenants for information purposes only, so that the tenant can abide by them.
Complaints:
In order to be acted upon, any and all complaints (pet problems, noise issues, etc.) must be submitted in
writing by the Unit Owner – not by tenants - (by letter, fax 967-2012 or email – jmoccia@thepropertygroup.
net) to the Management Company. Complaints should include the name and unit number of the offending
unit, time of day/night, the offense occurred and what the offense is. Please note that complaints must be
related to an actual violation of the rules and regulations of the property. Personal disputes between unit
owners should not be brought to the Management Company. All complaints are held in confidence.
Phoned in complaints cannot be acted upon.
Chimney and Dryer Vent Cleaning:
It could be a major fire hazard if either of these areas are left unchecked and are not cleaned and
maintained properly. We highly recommend that you clean your chimneys and dryer vents at least every
other year to avoid the possibility of internal fires. Never leave your home with the fireplace burning or
dryer running. Reputable companies that we have used for chimney cleaning are Chimney Swift 661-
7243or O’Connell Chimney Experts at 866-5425 (either may offer a discount if more than one chimney is
being cleaned so you may want to coordinate with a few neighbors) and for dryer vent cleaning, Duct and
Vent Cleaning of America, at 866-9804.
Trash and Recyclables:
Please place all trash into dumpsters, not along the side, behind or on top the dumpster or the dumpster
housing. The city will only pick up trash that has been appropriately disposed of into the dumpsters. Any
trash left outside of the dumpsters will not be picked up. Unit Owners who leave trash outside of the
dumpsters will be fined, as well as charged whatever additional fee that may be necessary to have this
excess trash picked up. Unit Owners who are moving or having renovations performed in their units must
advise their contractors/movers that debris cannot be disposed of in the property’s dumpsters, nor can
unit owners arrange for “personal” dumpsters. Unit owners must arrange for their contractor/mover to
remove these items from the property and dispose of them elsewhere. Trash pick up is Monday,
Wednesday and Friday. Unit Owners are reminded that if a holiday occurs on a scheduled trash day there
will not be a pick up until the next day. Please either use another trash bin (if the one near you is full) or
hold on to trash (in your unit or garage) until the dumpster has been emptied and can fit your trash. Do
not leave trash inside the dumpster house on the ground.
Recyclebles are to be placed in the recycle bins located near the emergency exit by building three and
should be separated accordingly. Cardboard boxes must be broken down and flattened. The association
strongly encourages you to not place returnables in the recyclable bins, so as to discourage outsiders
from sifting through recyclebles to obtain “returnable” bottles. Plastic bags should be disposed of
appropriately and not placed in the recyclable bins. Also, please dispose of cigarette butts appropriately
and not in flower beds, walkways, parking areas, graveled areas by the marina, etc.
Common Storage Areas:
The storage areas located at the lower entry levels should be shared by the three units within that
section. These storage areas should not be locked and unit owners should work out amongst themselves
what and how things will be stored in these areas and also disposed of if necessary. We recommend that
you do not store any valuable items in these storage areas as neither the Association nor the
Management Company are responsible for them.
Crawlspace Access via Garages:
Unit owners who have garages which have a hatch to access the crawlspace area under the buildings
must keep this area clear at all times. Do not store or place any items over this area as service personnel
must be able to access the crawlspace at all times and there should be an accessible pathway to the hatch
as well. This has become such a problem that service personnel on numerous occasions have either
been unable to enter the crawlspace because of piled high items or have wasted valuable time by having
to move them. The Board will impose fines if these areas are not kept clear and accessible. Your
cooperation is greatly appreciated.
Contractors:
All building contractors used by unit owners should be appropriately licensed in their respective trades.
They must also carry Workman’s Compensation Insurance and Liability Insurance. Contractors should not
begin working prior to 8:00 am and should be completed by 8:00 pm., Monday through Saturday. Please
be courteous to your neighbors by asking your contractors, if possible, to do the majority of the “noisy”
work during regular business hours when most unit owners are not at home, as opposed to the
weekends/early mornings. Contracting work is not permitted on Sundays, unless said contracting has pre-
approved by the Board of Directors in writing.
Parking Rules, Regulations and Procedures (summary):
The Parking Rules and Regulations (found in your Welcome Packets and within your Rules and
Regulations to the property) should be abided by at all times. If you are making a change in your vehicle (i.
e., new vehicle, same vehicle but change in plates, etc.), you must complete a new form (which can also be
requested through the Management Company), then please return the form to the Management Company
for the new stickers to be issued and mailed to you. Old stickers will be voided out of the system when new
ones are issued. Please allow a few days for receipt of the new sticker(s). As you know, there is a towing
policy in place on the property, which is monitored by the Parking Attendant. If you believe that your car
may have been towed from the property for inappropriate parking, please call the towing company first
(numerous signs on fences around the property with Tow Company information – Lone Star Towing – 327-
4240). Do not call the Management Company’s emergency line for a towed car. Stickers can be
requested through Tricia Craig, 967-8337 x125, fax 967-2012. All units have one visitor tag, please be
sure to retain this tag as replacement visitor tags are $100 each.
Smoke Alarm Detectors:
Inoperative smoke alarm detectors can cause extensive and avoidable injury. Realistically, you should
change your batteries at least twice a year. It’s easier to remember to do this when you change your
clocks! Changing batteries and/or replacement of detectors is a unit owner expense.
Pets:
All pets should be registered via the pet registration form in the property’s welcome packet. Rules
regarding pets are also located in the welcome packet as well as the property’s rules and regulations. If
you have a new pet, or have a pet change, please contact the Management Company for a new
registration form. One very important factor in keeping the landscaping looking its best is not to have pet
“droppings” strewn throughout it. All pet owners MUST walk their pets in the designated pet area and must
also “scoop” up after their pets – absolutely no exceptions. Also, regardless of how well trained the pet
may be, for the safety of the pet and your fellow unit owners, all pets must be leashed when walking
through the common areas of the property, nor should pets be left outside on decks unattended. Failure
to abide by the property’s pet rules and regulations may be subjected to an immediate fine per each
occurrence imposed by the Board of Directors.
Patio Accessories (1st floor units – Buildings 1 and 4) and Storage on the Common Elements:
Though it is preferred to keep them on your patio, if you should use your lounge chairs, tables or other
patio accessories in the common area (the gravel area between your patio and the marina) they must be
removed and stored back on your respective patio by dark, for safety reasons. Grills should always stay
on the patios and never be used in the common area. These units may leave appropriate flowering plants
in no more than TWO flower pots (abutting the marina wall), which flower pots should not exceed 16 inches
high and 20 inches across, in an effort to avoid the area being overly crowded and untidy. No birdbaths,
knick knacks, wind chimes, statues, cement animals or solar panels should be left on the common
elements (gravel area) behind building one – they must be used on your patios only. There must always
be a clear pathway for access. Hammocks are not to be attached from the unit railing to the marina
fencing. Storage of any personal items (i.e. baby carriages/toys, beach chairs, bikes, etc.) are not to be
stored on any of the common elements of the property. Failure to abide by these rules and regulations
may result in a fine imposed by the Board of Directors.
Gas Grills/Propane Tanks:
Unit Owners are reminded that there are to be no charcoal grills used on the property – as per the Fire
Marshall. Also, propane tanks on your gas grills should not be more than 10 years old. Old tanks must be
disposed of properly (off property) and replaced with a new one. Please do not leave tanks in, or around
dumpsters or in your garages, as this can be highly dangerous and improper disposal is also against the
law. You are also reminded that gas grills must be at least one foot away from the exterior walls, so that
when grill tops are raised, they do not touch the exterior walls. The hot temperature can severely damage
and/or melt the dryvit surface of the building. Any unit owner melting and/or destroying any areas of the
dryvit exterior of the building due to misuse of grills, etc., may be subject to a fine imposed by the Board of
Directors, as well as the cost of repairing such dryvit.
Contacting the Management Company:
Property Manager – Jackie Moccia, The Property Group, 25 Crescent Street, Stamford, CT 06906 – phone
(203) 967-8337 x103, fax (203) 967-2012 or email – jmoccia@thepropertygroup.net, Administrative
Assistant – Tricia Craig x125, email tcraig@thepropertygroup.net. Questions regarding your account
should be directed to LaQuanda Bradley in the bookkeeping department on ext. 1117. Monthly checks for
common charges should be made payable to “Schooner Cove” and be mailed to the address noted on
your statements by the first of the month, any common charges still outstanding as of the 15th of the
month will be charged a $50 late fee. The “after hours/weekend” emergency number (in case of flood, fire,
no heat/no hot water) is 967-8337 x300.
Please note: That neither the Board nor the Management Company is recommending nor
receiving any gratuities for mentioning any of the service companies that are listed herewith.
They are just one of many service companies in the area that you may find suitable for your
needs, whomever you use as a vendor is your decision. Any and all information contained
herein is provided for your convenience.